Introducing Eurogrocer

 

Welcome to Eurogrocer! Our new brand and the new home of Raureni.com.au.

This is the biggest announcement in our history and we are so excited to share with you our new project which has been in development for more than a year. Eurogrocer.com.au is purpose built to give you the highest quality experience when shopping for food online. Here are just some of the new major features:

New Hungarian & Polish Products (Much more to come!): As we continue to expand our catalogue of Romanian items we are partnering with various specialty food importers to offer an even wider assortment of products from all over Europe. At launch we now have available a fantastic selection of Hungarian and Polish products that will continue to grow over the coming months with items from more countries to be added in the future!

Full Product Information: Every product on our website now has complete nutrition, ingredients & allergy information, As well as exact best before dates & country of origin.

Easy Shopping On Mobile: We now have a fully responsive & intuitive website for your smartphone, you'll be able to shop from your phone just as quickly as from your home computer!

Customer Reviews: Had a good(or bad!) experience with a product and want to let people know? You can now leave a quick review on products you've tried to help other Eurogrocer shoppers make smarter choices!

More Payment Options, Safer Shopping: Eurogrocer has full SSL security certification, this means we no longer have to rely on taking you through paypal to make a payment. We can now take credit card payments directly as well as other payment options.

Stock Notifier: Is one of your favourite items out of stock? You can click the mail icon on the product page and we'll let you know when it is available! 

In additions to these added features this new platform allows us to take on new and exciting projects. There is much more to come that we hope to share with you soon!


Frequently Asked Questions:

Q: Can I use my old Raureni Account details on Eurogrocer?
A: You will need to create a new Eurogrocer account to shop on the new website. The process is super quick and easy and should take less than a minute.

Q: I've just made an order from Raureni.com.au what happens to that?
A: All orders from Raureni.com.au will be shipped like normal and we will leave the website open for a short period so that you can continue to track your orders. If you need any help with your order you can still contact us like normal!

Q: Is this a rebranding or has there been a change of ownership?
A: This is a rebranding! Eurogrocer.com.au, just like Raureni.com.au before it is owned by Natoora Foods Pty Ltd.

Q: I am getting a different shipping price than I was on your previous website, what happened?
A: We've changed our shipping policy which you can read more about here.

Have any other questions? You can contact us at our "Get In Touch" page.

 

Finally we would like to take a moment with this launch to thank you all for your continued support and for shopping with us. We have always tried to provide the best service possible and we hope we can continue to earn your business.

Sincerely,

The Raureni Australia (Now Eurogrocer!) Team


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